Customer Terms & Conditions
1. Acceptance of Terms
By booking, requesting, or using transportation services arranged by BlueSky Transway Inc. (“Company”), the customer (“Passenger”) agrees to be bound by these Terms & Conditions.
2. Nature of Service
BlueSky Transway Inc. operates as a transportation coordination and dispatch platform.
Transportation services are provided by independent third-party drivers or transportation providers (“Service Providers”)
The Company does not directly provide transportation services
3. Independent Contractor Relationship
Passenger acknowledges and agrees:
All drivers are independent contractors, not employees of the Company
The Company does not control the manner or method of driving services
The Company is not responsible for the direct actions of drivers
4. Service Responsibility
The Service Provider (driver) is solely responsible for:
Operation of the vehicle
Passenger safety during the trip
Compliance with all applicable laws
5. Limitation of Liability
To the fullest extent permitted by law, BlueSky Transway Inc. shall not be liable for:
Personal injury or death
Property damage
Delays, missed flights, or scheduling issues
Driver conduct or negligence
Accidents or incidents occurring during transportation
6. Insurance & Claims
Passenger agrees:
Any claims arising from transportation services shall be directed to the Service Provider and/or their insurance carrier
The Company is not the primary liable party for transportation-related claims
7. Booking & Payment Terms
Pricing is based on distance, time, service type, and other applicable factors
Payment may be made via approved methods (e.g., card, Zelle, cash where applicable)
All charges must be paid in full unless otherwise agreed
8. Cancellation & No-Show Policy
Cancellation policies may vary depending on service type
Late cancellations or no-shows may result in full or partial charges
Specific cancellation rules will be communicated at booking
9. Passenger Conduct
Passengers agree to:
Behave respectfully toward drivers
Not engage in illegal or unsafe conduct
Follow reasonable safety instructions
The driver may terminate the service if passenger behavior poses a risk.
10. Lost & Found
Drivers will make reasonable efforts to return lost items
The Company is not responsible for lost, stolen, or damaged items
11. Delays & Force Majeure
The Company is not responsible for delays caused by:
Traffic conditions
Weather
Airport operations
Mechanical issues
Events beyond reasonable control
12. Privacy & Data Use
Passenger information will be used for:
Booking and service coordination
Communication related to the trip
The Company will not sell personal information but may share necessary details with Service Providers.
13. Dispute Resolution
Governing Law
These Terms shall be governed by the laws of the State of California.
Venue
All disputes shall be resolved in courts located in California.
Optional Arbitration
At the Company’s discretion, disputes may be resolved through binding arbitration.
14. Limitation of Claims
Passenger agrees:
Any claim must be filed within 1 year of the service date
Failure to do so constitutes waiver of the claim
15. Entire Agreement
These Terms constitute the entire agreement between Passenger and BlueSky Transway Inc.
16. Acknowledgment
By booking or using services, Passenger confirms:
They have read and understood these Terms
They agree to all conditions stated herein
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