問與答

常見問題

小費是否包含在車資中？

車資不包括小費。如果您想給司機小費，我們將不勝感激。您可以在接送/行程結束時使用現金支付小費，或讓司機將您想要支付的小費金額或百分比添加到您的車資中。

你們提供兒童座椅嗎？

Child and baby seats are available on request. They are free of charge.

當我到達機場時，我如何連絡我的司機？

Your driver will contact you approximately one hour before your flight arrives and provide specific pickup instructions, including the designated pickup pillar or meeting point (for example, B10).

Once you have collected your luggage and are ready for pickup, please follow your driver’s instructions and proceed to the designated meeting point.

我的航班信息已更改，我需要通知嗎？

是的，請盡快提交您的新航班時刻表。如果您的接機時間在 24 小時內，請撥打確認電子郵件中提供的當地緊急電話號碼。

取消政策

Passenger Cancellation: Cancellations made within 3 hours of the scheduled service time are subject to a 50% charge.

Airline Cancellation: If the airline cancels the flight, please notify us at least 3 hours before the scheduled service time. Late notice is subject to a 50% charge.

乘客安全

乘客的安全是我們的首要任務。為了保持安全和舒適的駕駛環境，我們的司機有權拒絕或讓任何根據司機判斷不守規矩、破壞性或對車輛或車上任何人的安全構成威脅的人下車。

付款方式

我們提供多種付款方式。現金、Venmo、Zelle，以及需額外收取交易手續費的信用卡。.

A 50% charge applies to no-shows. A reservation is considered a no-show when the driver arrives for the scheduled service and the passenger is unavailable without having contacted BlueSky Ride to cancel or modify the reservation.

隱私與資料安全

請造訪隱私權與資料安全頁面了解詳情。

問與答